Testimonials There is nothing more rewarding than receiving feedback from our satisfied clients and to hear how they are achieving their goals in property investing. If you would like to share your experience with us then please Contact Us and we can add it to the testimonials below. We have found Rolf not only to be highly professional and dedicated but also a pleasure to deal with. He is one of the few professionals who really takes an interest in his clients and goes the extra mile. Thank you Rolf for your invaluable help! Stan and Katrina We have always found Rolf and Vandra of Metropole Finance Pty Ltd to be meticulous and hardworking in order to provide their clients with the best available financial options. Rolf is excellent at being able to give an overview of a client's financial situation and to explain clearly how different strategies could be used to achieve the goals of the client. We highly recommend their services and find them to be very personable and approachable in all the dealings we have had with them. We have been very pleased with the service provided to us and look forward to a long association in the future. Paul and Melinda Dear Rolf and Vandra, Warm regards Vandra! You did it! We settled yesterday at 2pm on the dot. Angela said it went very smoothly, like a dream. Thank you so much for your incredible hard work!!! You have been amazing and I know that if it wasn't for you it would not have gone through yesterday. I really appreciate everything that you have done. I will be certainly recommending you to all my friends and fellow students at property investing.com. for your professionalism and support in times of stress and most importantly for getting the impossible done and on time! I’m so happy with my new home, it’s wonderful, Lisa P Dear Rolf and Vandra, Thank you for looking after me. The RJA finance team always have the answers and you guys are always available for discussions. It has being pleasure doing business with you. You have regularly contacted me with updates rather than needing the clients to contact you for updates with their loans. I have definitely found the broker to help me build my portfolio. Thank You Hi Rolf, I would like to express my appreciation for the work you and your team
have done in making the purchase of the apartment in Lansdowne Street,
St Kilda East a reality. It has been a very exciting time for me and
I look forward to dealing with you in the near future on the next one. Best wishes Regards, We would like to thank you and your staff sincerely for all
your help in setting up our recent finance changes. All went
very smoothly and without any dramas, as is often the case. Kind regards, Hi Rolf and Vandra, Whilst our loans settled a while ago, we never got around to thanking you and your team for all the effort made in setting this up. The help that you have provided us commenced from the moment of our first meeting, to dropping us of at Dale's and continues to the present. I would especially like to pass on our thanks and appreciation to Vandra who has consistently followed up with Westpac (and anybody else involved) on the aspects of the refinance that went a little awry because of their procedures. Vandra has gone out of her way to help us out and is still helping us pursue stamp duty refinance exemption. Without a doubt, exceptional customer service has been provided by Vandra - a factor which we have appreciated enormously. So on behalf of Jules and I - thanks and we look forward to a continuing relationship with Metropole Finance. Anne Russell Rolf Schaefer provided an investment life line to us when we thought we had reached our investing potential. Our bank had cross securitized loans on 3 properties and then told us we were at our borrowing limit. I found Rolf on the Jan Somers Website and through his patient and honest advice and hard work we have increased our asset base from $221,000 to $812,000 in just 6 months. He helped us to refinance and separate our existing loans and then to finance and purchase an additional 3 investment properties. Without his expertise as a mortgage broker we could not have achieved our dreams of becoming professional property investors. Janine Carrucan Just a quick note to pass on Vanessa and my sincere thanks for all the work you have done in helping set up our loan with St. George. Both of us realise how complicated investing via a Trust can be and we therefore really appreciated your depth of specialised knowledge and your open and straight forward approach! We will have no hesitation in using your services for our future purchases. Please also feel free to use us as references for your work, should the need arise. Jeremy and Vanessa I can highly recommend Rolf to any property investors out there who are looking for a knowledgeable, efficient and friendly broker. Rolf is a pleasure to deal with and made himself available at all hours for my questions. We even discussed loan application docs at 10pm one night! I am over the moon with arrangements he has set up for me and I know that I will be calling him again soon to arrange more finance. Monika "Rolf was able to find a mortgage for me that was cheaper and now suits my needs better than before and, would you believe, with the same bank I was before! He followed through on all his commitments during our discussions and managed the process for me at time when I could not have done it myself." Regards, Gordon Dear Rolf, I feel compelled to write to commend you regarding the high level of service you deliver, which is rare in your industry. Since I financed my first home some 18 years ago, I have been through the home finance process eight times with four homes. Four of these mortgages were arranged directly with large banks and the experience was less than rewarding. Two of these were with one of Australia’s largest non-bank lenders and that experience was far more pleasurable than dealing through a bank. I have used your services on the last two occasions and I must say the personalised service you have provided me positions you head and shoulders above the rest. In these times, detailed product knowledge is not enough. The fact that you take the time to understand your client’s needs in detail and recommend superior solutions ensures repeat business from myself and others whom I will gladly refer to you. Kind regards, 'Metropole Finance was recommended to me by a work colleague as an organization that could help me with sorting out a home loan. I dealt directly with Rolf who was professional, knowledgeable & polite. He explained all the different financial options in a language that I could understand & with his help we selected the home loan that was best for me. It has been very successful & I would recommend his services to anybody' Ripper. Dear Rolf, We would like to thank you for all the attention you gave to our refinancing of our home loans. Even so we live in Brisbane it was no trouble for you to attend to all our inquiries and to even come and visit us here and finalise the loan in such a short time. It was good to do business on such a personal level and made us feel safe and looked after. We are very happy with our loan with Westpac and found their staff very helpful. We would like to thank our friend George for recommending you to us and have no hesitation to recommend you to any of our friends that need financial advice. Once again thank you very much! Kind regards, "We found Rolf to be extremely knowledgeable, helpful and efficient. His integrity was another trait that was important to us, after a bad experience with another mortgage broker in the past. He made himself available at times that suited us and the whole process from start to end was handled in a most professional manner. We recommend him unreservedly. Tony and Arletta Early this year we applied for a loan with a bank that was painfully slow. Not trusting that they would get their act together to settle in time, we sought help from Rolf Schaefer at RJA Financial Services. By this time we had 30 days to settle on the property, but Rolf assured us that he could get us a good deal on the loan and have it settled in time. I am happy to say that Rolf lived up to his promises and was very pro-active in ensuring that all went smoothly. Previous experiences had left me questioning the value of mortgage brokers (And I like to do my own research!). However, Rolf was excellent at keeping in communication and always maintained a positive and helpful disposition. Nothing seemed too much trouble! We have since recommended Rolf to friends in a similar position to the one we were in, and they were also successful in obtaining finance. We have already spoken with Rolf about our next purchase, and plan to continue adding to our portfolio with his help. We have no hesitation in recommending Rolf & Metropole Finance. Sincerely, 'Rolf has arranged financing of my last two investment properties. I have found him very knowledgeable, prompt, and always accessible and recommend him to others'. Peter Parker Having received a number of quotes for a long planned extension we determined that the finances we had available may not quite stretch over the duration of the project to cover the costs. I had met Rolf through work and knew of his work in financial services and being dissatisfied with the customer service of the bank thought him worth a call. We weren't disappointed. We discussed with Rolf our requirements and he presented a number of options with their advantages, disadvantages and costs. He also suggested that it was "easier to organise your finance when you don't need it, it is very hard to get it when you really need it!". We took Rolf's advise and selected an equity access facility through our bank which best suited our needs. Rolf also navigated through red tape with the bank that may have caused us problems had we applied directly. We ended up needing to use the facility when some unexpected costs arose midway through the project. Thanks Rolf, we are glad we heeded your advise as we would have been in trouble without the financial facility you recommended to us. Sincerely, Dear Rolf, Thank you once again. Kind regards, I was introduced to Rolf through a friend that was also looking at investment property. I found Rolf to be very approachable and helpful. He was interested in more than making his commission -- he seemed genuinely interested in me and my life as well. As I’m based in Sydney and Rolf in Melbourne, we talked for some length on the phone to initially discuss my needs. It was my first investment property so I was somewhat of a novice about things. Rolf took the time to step through all aspects of buying investment property and patiently repeated a couple of matters to help me grasp it all. Rolf then came to Sydney for a day trip just to meet me and discuss things further. I decided to have Rolf handle my loan financial needs because I trusted him and trusted his advice. At no time did I feel pressured by the typical sales tactics used by lesser people. The entire loans process was as simple and straight forward as I believe was possible and Rolf kept me up to date during it all. I would definitely use Rolf’s services for my next investment property. Tom Waters Thanks for everything Rolf. I feel confident in saying that we could definitely have not done this without you. I am sure that many other brokers would not have gone to the lengths that you have to obtain this RAMS loan. I really appreciate all the time and effort you have invested in us. Both Jodie and I will not hesitate to recommend you anyone who is looking at obtaining finance to purchase a property. Have a good day. Mike A huge thanks to Rolf and his team at RJA for their patience and persistence organising a loan for us while we are living abroad. With a time difference conducive to communication problems and endless emails and phone calls, RJA were able to get difficult finance organised for our latest investment property venture in Melbourne. Thanks again Rolf. Mike and Mandy, London UK. Mike Mercuri |
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